Terms and Conditions

effective from 13 August 2026

1. Basic provisions and the Seller

1.1. These Terms and Conditions govern the sale of goods through the B2B online store at https://stripschips.com between the Seller and a Buyer acting in connection with its business activities.

1.2. The Seller and operator of the online store is YES PRODUCTS s.r.o., Company ID No. 03103897, VAT ID No. CZ03103897, with its registered office at Husitská 107/3, Žižkov, 130 00 Prague 3, Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague under file No. C 227583/MSPH (the “Seller”). Contact: sales@yesproducts.cz, +420 722 214 069.

1.3. The Buyer is an entrepreneur, whether an individual or a legal entity, acting when entering into and performing the Contract in the course of its business or independent professional activity (the “Buyer”). By placing an Order, the Buyer confirms that it is not a consumer and provides true identification and tax details.

1.4. These Terms are not intended for consumers. Consumer-contract provisions, including the consumer’s right to withdraw without giving a reason within 14 days, do not apply to Contracts entered into under these Terms.

1.5. A written individual agreement, quotation or framework agreement prevails over these Terms. Matters not regulated by the Contract are governed by Act No. 89/2012 Coll., the Czech Civil Code, as amended.

2. User account and verification

2.1. Orders may be placed through a user account or, where enabled, without registration. The Buyer is responsible for the correctness, completeness and updating of all registration and Order details.

2.2. The Seller may verify the Buyer’s identity, business authorisation, VAT number, creditworthiness and the authority of the person acting for the Buyer. Until verification is complete, the Seller may suspend activation of a B2B account, individual prices or Order processing.

2.3. Login details are confidential. The Buyer is responsible for actions performed through its account unless it has notified the Seller of misuse without undue delay. The Seller may suspend an account in the event of suspected misuse, breach of Contract or false information.

3. Goods, prices and minimum orders

3.1. Product composition, allergens, weight, packaging and availability are shown on the relevant product page. Images are illustrative; minor changes to packaging, graphics or production batch that do not alter essential product characteristics are not defects.

3.2. Unless expressly stated otherwise, B2B prices are in euros excluding VAT. VAT, delivery, customs duties and other charges are added according to applicable law, destination and Buyer details. The price shown in the final Order summary or an individual quotation is decisive.

3.3. Minimum quantities, units per carton, minimum Order value and volume prices are stated on the product page, in the cart, quotation or price list valid when the Order is placed. The Seller may reject an Order that does not meet these requirements.

3.4. A manifestly incorrect price caused by a technical or administrative error is not binding. The Seller will notify the Buyer and offer the correct price; if no agreement is reached, the Seller will cancel the Order and refund any payment received.

4. Orders and conclusion of the Contract

4.1. Before submitting an Order, the Buyer may review and correct the selected goods, quantity, delivery and payment details. By submitting the Order, the Buyer makes a binding offer and accepts these Terms.

4.2. An automated acknowledgement only confirms receipt and is not acceptance. The Contract is concluded when the Seller expressly accepts the Order, confirms dispatch or dispatches the goods, whichever occurs first.

4.3. Before accepting an Order, the Seller may request additional information, round quantities to full packages, propose an alternative date or reject the Order, particularly because of unavailability, failure to meet the MOQ, unsuccessful verification, Buyer’s default or suspected misuse.

4.4. An accepted Order may be changed or cancelled only with the Seller’s written consent. For custom-made, labelled, packaged or sourced goods, the Seller may require reimbursement of costs or refuse a change or cancellation.

5. Payment

5.1. Available payment methods are shown at checkout or in the quotation. The Seller may require advance payment, card payment, bank transfer or another agreed method.

5.2. The price is due on the date stated in the Order, payment request or invoice. Unless deferred payment has been agreed in writing, the Seller need not dispatch before full payment.

5.3. In the event of late payment, the Seller is entitled to statutory default interest and recovery costs, may suspend further deliveries and require payment of all due amounts.

5.4. Title passes only after full payment. Risk passes independently in accordance with Article 7.

6. VAT and cross-border supplies

6.1. The Buyer is responsible for the accuracy of its VAT number, country of registration, delivery destination and other VAT-relevant details. A foreign VAT number may be checked in VIES or by another available method.

6.2. Exemption from Czech VAT for an intra-EU supply applies only where all statutory conditions are met, in particular where the Buyer provides a valid VAT number issued by another Member State and the goods are demonstrably dispatched or transported from the Czech Republic to another Member State.

6.3. If the conditions cannot be evidenced, the Seller may charge VAT or invoice it subsequently. The Buyer shall reimburse tax, penalties and reasonable costs caused by false or incomplete data or failure to provide evidence.

6.4. For deliveries outside the European Union, the Buyer bears import duties, local taxes, charges and importer obligations unless otherwise agreed in writing.

7. Delivery, transport and passing of risk

7.1. Delivery method, price and estimated date are stated in the Order or quotation. Dates are estimates unless expressly confirmed as fixed.

7.2. Unless agreed otherwise, delivery is completed and risk passes when the goods are handed to the first carrier for transport to the Buyer. For collection, risk passes on collection or when the Buyer is in delay with collection.

7.3. The Buyer shall ensure that an authorised person and suitable unloading conditions are available. Repeat delivery, storage, return and other costs caused by the Buyer are borne by the Buyer.

7.4. On receipt, the Buyer checks the number of packages and visible packaging damage, records discrepancies on the transport document and promptly informs both the Seller and carrier.

8. Quality, storage and distributor responsibilities

8.1. The Seller supplies the agreed quality and quantity with the information required for the market expressly specified and accepted in the Order.

8.2. The Buyer complies with storage and transport conditions on the packaging or in product documentation, protects goods from moisture, heat, sunlight, contamination and damage, and maintains batch traceability.

8.3. A Buyer reselling the goods is responsible for local requirements in the destination country, including registrations, notifications, language versions and importer or distributor duties, unless the Seller expressly agrees otherwise in writing.

8.4. The Buyer may not relabel, repackage or remove batch, shelf-life, composition or manufacturer information without prior written consent and compliance with applicable law.

9. Defects and claims

9.1. The Buyer inspects the goods as soon as practicable after risk passes. Visible defects, quantity discrepancies and transport damage must be reported without undue delay and no later than 3 working days after receipt; hidden defects must be reported without undue delay after discovery.

9.2. Claims are sent to sales@yesproducts.cz and include the Order or invoice number, product, quantity, batch, best-before date, defect description, discovery date, photographs and, where relevant, storage and transport records. The Buyer retains the goods and packaging for inspection and does not dispose of them without consent.

9.3. Damage caused after risk passed by improper transport, storage, handling, intervention by the Buyer or a third party, normal changes inherent to the food product or use after the best-before date is not a defect.

9.4. For a justified claim, the Seller will, as appropriate, supply missing quantities, replace goods, grant a reasonable discount or refund the price of defective goods. The Seller selects an appropriate remedy considering the nature and severity of the defect.

10. Liability

10.1. Each party shall prevent loss and promptly inform the other of circumstances that may affect performance.

10.2. The Seller is not liable for indirect or consequential loss, loss of profit or market unless caused intentionally or by gross negligence. Total liability arising from one Order is limited to the net amount paid for the affected delivery. This does not apply where such limitation is prohibited by law.

10.3. The Buyer is liable for loss and costs caused by breach of importer or distributor duties, unauthorised alteration, improper storage or false information.

11. Force majeure

11.1. A party is not in default while performance is prevented by an extraordinary, unforeseeable and insurmountable event beyond its control, including natural disaster, epidemic, war, embargo, energy or transport disruption, public-authority action, raw-material shortage or material supply-chain disruption.

11.2. The affected party informs the other and reasonably mitigates the effects. If the event continues for more than 60 days, either party may terminate the unperformed part of the Contract without damages.

12. Intellectual property and marketing materials

12.1. Trademarks, photographs, text, graphics, product sheets and other materials remain the property of the Seller or relevant rightsholder. The Buyer may use them only for approved resale of genuine goods, unaltered and in accordance with instructions.

12.2. Use for private-label goods, repackaging, marketplaces, paid advertising or registration of a domain or account containing the Seller’s marks requires prior written consent.

13. Personal data

13.1. Information on personal-data processing is available in the Privacy Policy. The Buyer ensures that it lawfully provides its employees’ and other contacts’ details and informs them of processing.

14. Governing law and disputes

14.1. The Contract and these Terms are governed by Czech law, excluding conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods is excluded.

14.2. The parties first seek an amicable solution. Failing agreement, Czech courts have jurisdiction; where legally permitted, local jurisdiction lies with the court of the Seller’s registered office.

15. Final provisions

15.1. Invalidity or ineffectiveness of one provision does not affect the remainder. It shall be replaced by a valid provision closest to its commercial purpose.

15.2. The Seller may amend these Terms. An Order is governed by the version accepted when it was submitted unless the parties later agree otherwise in writing.

15.3. These Terms take effect on 13 August 2026.